Nondiscrimination Notice and Accessibility Requirements

Center of Illinois Home Healthcare Inc. complies with applicable Federal civil rights laws and does not discriminate based on race, color, national origin, age, disability, religion, or sex (including pregnancy, sexual orientation, and gender identity).

Center of Illinois Home Healthcare, Inc. does not exclude people or treat them differently because of race, color, national origin, age, disability, religion, or sex (including pregnancy, sexual orientation, and gender identity).

Center of Illinois Home Healthcare, Inc provides free aids and services to people with disabilities to communicate effectively with us, such as:

    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats.

Provides free language services to people whose primary language is not English, such as:

    • Qualified interpreters
    • Information written in other languages

If you believe that Center of Illinois Home Healthcare has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with our Civil Rights Coordinator:

Louisa Wolter, RN BSN MSHA

Director of Clinical Services

855 E Golf RD Suite 2147, Arlington Heights, Illinois 60005

Phone: 847-437-0774

Fax: 847-437-0776

Email: lwolter@centerofillinois.com

You can file a grievance in person or by mail, fax, or email. You may also contact Louisa Wolter if you experience any difficulties with filing.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD) Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html.